Skillworks Australia

Legal

Accessibility Statement

Last updated: 2026-04-22

Skillworks Australia is committed to making our website and products usable by the widest possible audience, including people with disability. Our published courses support RTOs in meeting their obligations under the Disability Discrimination Act 1992 (Cth), and we hold ourselves to the same standard for the experience we deliver on skillworksaustralia.com.au.

Our commitment

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Australian adoption of AS EN 301 549. These standards set the baseline we design, build, and test against. We treat accessibility as a product requirement rather than an add-on, which means it is part of every design review, every pull request, and every release checklist.

What is currently implemented

  • Semantic HTML across every page so assistive technologies can follow the document structure without bespoke ARIA scaffolding;
  • Keyboard-only navigation for every interactive control, including the mega-menu, shopping cart, checkout, and account pages;
  • Visible focus indicators on all interactive elements, with a gold outline that meets the 3:1 non-text contrast requirement;
  • a skip-to-content link as the first focusable element on every page;
  • alt text on informational images, with decorative images marked aria-hidden;
  • prefers-reduced-motion respected - non-essential transitions are disabled for users who opt out of motion;
  • minimum 44 x 44px touch targets on all primary actions to support motor-impairment users and touch-only devices;
  • colour contrast of at least 4.5:1 for body text and 3:1 for large text and non-text UI components.

Known issues

We maintain a short list of known gaps so you know what we are aware of and what we are working on.

  • Generated sector banner imagery is produced by our Workers AI image pipeline. Some banner variants include overlaid text whose contrast against the background can fall below the 4.5:1 ratio. All meaning communicated by a banner is also available as regular body copy beneath it, so no information is lost, and we are rolling out a contrast-checker pass in the image pipeline over the next release cycle.
  • PDF course materials are designed for print-first delivery. Screen-reader navigation of the PDFs is functional but not yet tagged to WCAG 2.1 AA in every document. A tagging remediation pass is on our roadmap for the 2026 content refresh.

How we test

  • Automated checks: axe-core runs as part of our end-to-end test suite (see tests/e2e/accessibility.spec.ts). Any detected violation fails the build.
  • Manual review: every new page goes through a keyboard-only walk-through and a screen-reader pass (NVDA on Windows, VoiceOver on macOS and iOS) before it is merged.
  • Quarterly audit: a full WCAG 2.1 AA audit of high-traffic pages is performed each quarter. The most recent audit completed on 2026-03-05. The next audit is scheduled for 2026-06-05.

Assistive technologies we support

We test against the combinations most commonly used by our audience:

  • NVDA + Firefox or Chrome on Windows 10 and 11;
  • VoiceOver + Safari on macOS and iOS;
  • TalkBack + Chrome on Android;
  • keyboard-only input on all of the above.

Older browsers (Internet Explorer, pre-2022 mobile browsers) are not supported. We provide a graceful fallback experience but do not guarantee full accessibility on those platforms.

Feedback and assistance

If you run into an accessibility barrier on our Site, please tell us. We treat accessibility feedback as a priority and will acknowledge it within five (5) business days and provide a substantive response, or an interim accessible alternative, as soon as reasonably practicable.

Email: accessibility@skillworksaustralia.com.au
Post: Accessibility Officer, Skillworks Australia Pty Ltd, Level 17, 31 Queen Street, Melbourne VIC 3000

When reporting an issue it helps us if you include:

  • the page URL where you encountered the issue;
  • the assistive technology, browser, and operating system you are using;
  • a short description of what went wrong; and
  • your preferred way for us to get back to you.

Regulatory alignment

This statement aligns with:

  • the Disability Discrimination Act 1992 (Cth);
  • AS EN 301 549, the Australian standard for accessibility requirements for ICT products and services; and
  • WCAG 2.1 Level AA, the internationally recognised web content accessibility baseline.

Questions? Contact legal@skillworksaustralia.com.au.